Our Customer Experience

Long-lasting Partnerships

Trusted by the UK's best

Creating customer

experiences like

you've never known

We pride ourselves on the way we look after our customers and being easy to work with. We value open channels of communication, being quick to respond and a commitment to quality and innovation. Sounds good in writing – what does it look like in practice?

It’s not rocket science

Our proven four step approach

Briefing
First meeting
01
This is where we learn about your business, what works, what doesn't, and what your roadmap looks like.
Business Alignment
More learning
02
We strive to know our customers inside and out so we can align our businesses with common goals. We will learn what you are working on that is important to you, and where you are trying to take your business.
Value Review
What can we bring to you?
03
We then evaluate what value Wessex will bring to your organisation to see if we are able to make improvements to your current service/supply chain. At this point, we offer a free product rationalisation report where we demonstrate any cost and environmental savings by switching.
Implementation
Final stage
04
Our systems and processes are then aligned with your unique business needs before deployment. We will offer you the option to integrate with us through EDI for automated order processing and invoicing if you place regular orders.

Some perks of working with Wessex

We have produced an industry-leading perks package for our partners that have been designed around them to reward their success. Every partner of Wessex has the potential to get these perks! Could you be joining us on our next adventure?

Regular Team Golf Days

We hold a series of group and 1-2-1 golf days at the UK’s best accredited golf courses, such as The Grove and The Belfry.

Exclusive F1 Tickets

Watch the worlds best racing drivers and get exclusive access to UK Formula One events. Will Hamilton climb to another victory? Come along and see.

Ascot Race Days

A day at the Ascot races is a great day out for many and a popular event to bring clients to, but place your bets wisely!

Weekend Trips Abroad

We all love a good break – come with us to some of Europe’s most desired destinations on an expenses paid trip to reward your performance.

Goodwood Track Days

If adrenaline is your thing, come with us to the track and take control of some super cars! Who’s the fastest?

Premiership Football Events

Join us in the crowd at some of the UK’s best Premiership games and watch your favourite teams against their rivals!

I have used Wessex Cleaning Equipment for several years through different companies that I have worked for – they always manage to find a solution to our problems with a prompt, reliable and competitive service, nothing is too much trouble. Can’t recommend them enough.

Mark Rogers